PRIVACY POLICY

1. Information We Collect

At InkThread Hub, we respect your personal privacy. When you browse our online storefront or place an order, we collect essential information required to fulfill your orders and deliver an optimal shopping experience.

• Checkout & Order Data: Full Name, Email Address, Delivery Address, Pincode, and Contact Phone Number (collected at checkout).
• Technical & Session Data: IP Address, browser type, device information, and site interaction logs via standard web cookies.

2. How We Use Your Data

Your personal data is strictly used for legitimate commerce operations:

• To process, print, package, and ship your made-to-order garments.
• To send order status updates, dispatch tracking links, and transactional emails.
• To manage doorstep returns, size exchanges, and customer support queries.
• To prevent fraudulent transactions and maintain system security.

3. Razorpay Payment Gateway Processing

All electronic payments on InkThread Hub are processed securely via Razorpay Payment Gateway using 256-bit SSL encryption.

InkThread Hub does NOT store, capture, or have access to your full credit/debit card numbers, CVV codes, net banking passwords, or UPI PINs. All payment transactions are governed directly by Razorpay's security protocols and RBI regulations.

4. Cookies & Data Protection

We use essential cookies to maintain your shopping cart state, session preferences, and site performance metrics. We enforce strict administrative access controls and encrypted data transmission across all database endpoints.